A pilot proposal to transform onboarding from passive content delivery into a more engaging, more effective learning experience — developed in collaboration with Legacy's internal expertise and executed through a modern content creation model.
A Stronger Onboarding Experience, Built on Legacy's Existing Expertise
Legacy already has the internal knowledge, priorities, and learner understanding needed to shape strong onboarding content.
The opportunity now is to bring that expertise to life in a format that is more engaging, easier to retain, and better aligned with how people learn today.
This proposal is not about replacing internal learning leadership. It is about supporting it — helping translate existing expertise and direction into a more modern, production-quality learning experience.
What This Pilot Delivers
- Stronger learner attention
- Better comprehension and retention
- Clearer communication of why the content matters
- More active participation, not just passive viewing
- A repeatable model that can support future learning content
This pilot is designed to demonstrate what that can look like in practice through two reimagined onboarding modules, while also establishing a model that can scale over time.
From Passive Viewing to More Intentional Learning Design
❌ Current Experience
Long, static modules with limited variation in delivery
Primarily one-way presentation with minimal learner participation
Easy to disengage from and difficult to remember
Built to communicate information, but not optimized for engagement
✅ Proposed Experience
Content shaped around real-world relevance and stronger structure
More human, conversational delivery
Interactive moments that require learner attention and response
Greater clarity, stronger engagement, and improved retention potential
Better Execution Improves the Learning Experience
When important onboarding content is delivered in a format that learners quickly tune out, the information may still be presented — but the learning experience is weaker than it needs to be.
This pilot is designed to help Legacy move beyond content completion alone and toward a more effective delivery model: one that supports understanding, attention, and stronger learner engagement from the start.
For an organization focused on Health Beyond Care, onboarding is more than information transfer — it is an early expression of how employees experience the organization's values, expectations, and commitment to people.
Why This Matters Now
Compliance Risk
Compliance training that isn't retained creates real organizational risk — not just a checkbox problem.
Lost Productivity
Time spent on ineffective onboarding is lost productivity. Twice — once to deliver it, once when it has to be repeated.
Low Engagement, Poor Recall
Passive learning leads to low engagement and poor recall. Learners complete it — but don't absorb it.
First Impression of Culture
Onboarding is the first real experience of Legacy's culture and standards. Format shapes perception.
Completed ≠ Absorbed
Current formats risk being completed but not retained. The content exists — the learning doesn't always happen.
Why Hiring a Traditional L&D Creator Isn't the Same
Adding a traditional L&D content creator doesn't solve the execution gap — it adds another layer of interpretation while still leaving production, design, interactivity, and SCORM packaging to be sourced separately.
❌ Typical Approach — Hire L&D Content Creator
$15–$250/hr, ~midpoint $125/hr
- Brings L&D expertise
- May overlap with internal knowledge already in place
- Works mostly independently
- Still requires separate: video production, editing, graphics, interactivity buildout, SCORM packaging
- Slower to scale
- Limited creative execution resources
✅ This Approach — Architect + Builder Model
- Leverages existing internal expertise (Inga + SMEs)
- Adds a full execution engine
- Includes: production team, actors / spokespersons, podcast-style content, graphics and visuals, interactive learning design, SCORM-ready output
- Faster iteration and delivery
- Built for scale across 50 modules
A Focused 2-Module Pilot
This pilot is designed to demonstrate a meaningful before-and-after improvement using two selected onboarding modules. The goal is to validate a stronger delivery model, not to redesign the entire onboarding experience at once.
Content Development
Review source material, refine the flow of each module, and help shape scripts and delivery in alignment with Legacy's learning direction.
Video Production
Provide on-camera talent, filming, directing, lighting, sound, and editing to produce polished, professional module content.
Interactive Design
Incorporate learner engagement elements such as quizzes, response points, or guided interactions where appropriate.
Deployment-Ready Build
Prepare the modules in a SCORM-ready format structured for HealthStream compatibility and launch readiness.
Integrated Delivery Model
The Execution Layer That Supports the Pilot
This pilot includes the essential creative and production capabilities needed to move from static source content to finished, modernized learning modules.
Content Development and Structuring
- Flow refinement
- Script support
- Delivery design
- Engagement planning
Production
- On-camera talent
- Filming and direction
- Audio, lighting, and editing
Learning Experience Build
- Interactive design
- Visual enhancement
- Course assembly support
- SCORM-ready formatting
AI-Assisted Efficiency
AI may be used selectively to accelerate scripting, processing, and iteration. Final decisions and quality control remain human-led.
Architect vs Builder — How This Partnership Works
🏛 Architect — Legacy / Inga
- Defines the vision
- Owns the blueprint
- Determines what needs to be built
- Brings subject matter expertise
- Ensures accuracy and compliance
- Understands the "why" behind the training
The Blueprint Already Exists
🔨 Builder / General Contractor — HR Maximizer
- Brings the blueprint to life
- Translates ideas into real, usable assets
- Coordinates all moving parts
- Executes content creation at scale
- Provides production, creative, and technical resources
- Delivers finished, ready-to-use training modules (SCORM for HealthStream)
We Build It — Efficiently, Creatively, and at Scale
Two Ways to Move Forward
Start with a focused pilot to validate the model — or commit to the full 50-module transformation. Either way, everything is delivered in SCORM format, ready for HealthStream.
🧪 Pilot — Start Here
Fixed Investment
Modules | 3–5 Weeks
- 2 fully reimagined onboarding modules
- Scripted video with professional on-camera talent
- Text, graphic overlays & animation
- Interactive elements (quizzes, learner input)
- SCORM-ready for HealthStream
- Recommendations for scaling across all 50 modules
Pilot pricing assumes two modules of moderate scope developed from existing Legacy source materials.
🏗 Full Project — All 50 Modules
Fixed Investment
Modules | 5–6 Months
- Complete transformation of all 50 onboarding modules
- All delivered in SCORM format for HealthStream
- Content mix across all modules:
- 20% Scripted / Spokesperson video content
- 60% Text, graphic overlays & animation
- 15% Quizzes & interactive learner input elements
- 5% Variations & miscellaneous formats
- Coordinated production, creative, and technical execution
- Built on Legacy's existing expertise and direction
Full project pricing based on 50 modules of comparable scope. Final scope confirmed after pilot.
Clear Scope. Fixed Investment. All 50 Modules.
Fixed Project Investment
Total Modules
Month Delivery Timeline
SCORM-Ready for HealthStream
Per Module (Average)
How the 50 Modules Break Down
20%
Scripted / Spokesperson Video Content
60%
Text, Graphic Overlays & Animation
15%
Quizzes & Interactive Learner Input
5%
Variations & Miscellaneous Formats
All modules are built on Legacy's existing expertise and direction, and delivered in SCORM format compatible with HealthStream. Scope confirmed and refined following the pilot phase.
What 50 Modules Actually Looks Like
The full project is structured around a clear content mix — giving Legacy a complete, production-quality onboarding library delivered over 5–6 months on a fixed $50,000 budget. Every module is delivered in SCORM format, ready for HealthStream.
Per Module — All In
Total Modules
Fixed Total Investment
20% — Scripted / Spokesperson Content
10 modules featuring scripted video with professional on-camera talent or spokesperson delivery. High-impact content for key onboarding moments.
60% — Text, Graphics & Animation
30 modules using graphic overlays, animated visuals, and structured text — similar in style to Legacy's current format, but significantly more polished and engaging.
15% — Quizzes & Interactive Elements
7–8 modules with learner input requirements — knowledge checks, scenario responses, and interactive decision points that require active participation.
5% — Variations & Miscellaneous
2–3 modules covering unique formats, edge cases, or content types that don't fit neatly into the above categories.
Timeline
5–6 months from kickoff to final delivery. Modules are produced in batches, with review checkpoints built in throughout.
Delivery Format
All 50 modules delivered as SCORM packages, fully compatible with HealthStream. No additional formatting or conversion required.
From Kickoff to Launch in 3–5 Weeks
The estimated timeline is 3–5 weeks from kickoff to launch, depending on module selection, access to current source content, consolidated stakeholder feedback, and scheduling and production approvals. A streamlined review process and clear decision-making structure will help keep the pilot moving efficiently.
How We Begin
Select Pilot Modules
Select the two onboarding modules for the pilot.
Share Source Content
Share current source content, scripts, or learning materials.
Align on Workflow
Align on workflow, review process, and decision-makers.
Begin Development
Begin content development, scripting, and production planning.
Legacy Already Has the Expertise. This Pilot Helps Execute It in a Stronger Format.
The expertise, context, and learning priorities are already in place.
This pilot is about helping bring that foundation to life in a more engaging, more effective learning format — one that supports Legacy's current onboarding goals and creates a stronger path forward for future content.
By creating a more engaging and intentional onboarding experience, this pilot can support not only stronger learning outcomes, but also a more aligned employee experience in support of Legacy's Vision 2030.
Reimagining Legacy Community Health's Learning Experience